When "Bad" Things Happen to Good E-Bayers

Whether you are a buyer or a seller, perhaps at some point, a problem can occur. Most all can be solved or resolved with great communication. I really DO think that COMMUNICATION skills are at the heart (and soul) of every E-Bay transaction.

Most of the time I have had people tell me that they have enjoyed the communications we have exchanged in this forum...I think, however, when a negative "tone" begins to appear that communication skills are vital to a happy transaction, where both Buyer and Seller work together and everyone comes out a winner.

Sometimes, however, no matter how hard we work toward that end, we can be misunderstood. Even with the best of intentions, a word can inadvertently strike a nerve, a misinterpretation can be made, and then we are, as they say, "in the soup!"